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Terms & Conditions

By DR. JERMAINE A. WILLIAMS SR.      

Terms and Conditions: Quality Counseling and Life Coaching

07/20/ 2017

Revised: 08/12/2023  

Please read these terms and conditions carefully before engaging in services with  QUALITY COUNSELING & LIFE COACHING LLC . By engaging in our services, you agree to be bound by these terms and conditions.

 

1. Client-Counselor/Coach Relationship:

   a. The services provided by Quality Counseling & Life Coaching LLC are intended to assist you in personal and professional growth, development, and achieving your goals. The client-counselor/coach relationship is strictly professional and does not constitute a legal, financial, or therapeutic relationship.

   b. Confidentiality is of utmost importance. All information disclosed during counseling or coaching sessions will be kept strictly confidential unless required by law or when there is a potential risk to yourself or others.

 

2. Eligibility:

   a. To engage with Quality Counseling & Life Coaching LLC and our services, you must be at least 18 years of age or have the consent of a legal guardian.

   b. You must provide accurate and complete information about yourself and your goals to the best of your knowledge.

 

3. Services:

   a. Quality Counseling & Life Coaching LLC will provide counseling services through in-person sessions, phone calls / texts or other agreed-upon communication methods.

   b. The frequency, duration, and format of sessions will be determined based on mutual agreement between you and your assigned counselor/coach.

   c. The counselor/coach will provide guidance, support, and strategies to help you achieve your goals. However, results are not guaranteed, as success depends on your commitment, effort, and individual circumstances.

 

4. Fees and Payments:

   a. You agree to pay the agreed-upon fees for counseling and coaching services as stated in the fee schedule provided by Quality Counseling & Life Coaching LLC . Payment is due prior to or at the time of each session unless otherwise agreed upon.

   b. Late payments may result in the suspension or termination of services until payment is received.

   c. All fees and payments are non-refundable, except as required by applicable law.

 

5. Cancellations and Rescheduling:

   a. If you need to cancel or reschedule a session, you must provide at least 24 hours' notice. Failure to do so may result in a charge for the missed session.

   b. In the event of an emergency or extenuating circumstances, exceptions may be made on a case-by-case basis.

 

6. Termination:

   a. Either party may terminate the counseling or coaching relationship at any time, with or without cause, by providing written notice.

   b. Quality Counseling & Life Coaching LLC reserves the right to terminate services immediately if you engage in any behavior that is illegal, threatening, disrespectful, or harmful to yourself or others.

 

7. Limitation of Liability:

   a. Quality Counseling & Life Coaching LLC and its counselors/coaches shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the counseling or coaching services.

   b. You acknowledge that counseling and coaching services are not a substitute for

professional diagnosis, or treatment from a Medical Doctor and that you assume full

responsibility for your decisions and actions in this matter towards QCLC .

 

8. Governing Law and Jurisdiction:

   a. These terms and conditions shall be governed by and construed in accordance with the laws of the States of Oregon and Washington, without regard to their conflict of law principles.

   b. Any dispute arising out of or in connection with these terms and conditions shall be subject to court hearings on the dates agreed upon by both parties. 

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